Repairs

We specialise in bicycle repair

Bring your bike straight in at any time for repair.

We'll always inspect your bike immediately for free and give you approximate quote for work and a due date. Leave the bike with us and we'll do a more detailed inspection. If there is any work necessary we didn't spot the first time, we'll always give you a call to discuss before proceeding.

Some repairs we can do immediately, some may take a couple of weeks, especially in the height of the summer. Look out for workshop special offers over winter when we're quieter. Email our workshop.

We've fixed more broken downhill bikes, cargo bikes and Lands End - John O'Groat-ers than you'd think possible.

Passing through and need an emergency repair? We're happy to try and fix your bike right there and then, but we always have a backlog of repair work for loyal, local customers. In fixing your bike, we're putting you right to the head of the queue. Please bear that in mind if we suggest replacing a part rather than a more time-consuming option of repairing it.

Our mechanics are all level 2 and 3 Cytech-qualified and we are an authorised Shimano Service Centre, Hope Techshop and are Bosch e-bike certified.

WORKSHOP SERVICES (inc VAT)

Bronze Service - £49.99

  • Safety check
  • Bolt check
  • Brakes & gears aligned
  • Tyre condition & pressure check
  • Suspension pressure check

Silver Service - £79.99

  • Bronze service +
  • Drivetrain wear check
  • Drivetrain clean & lubricate
  • Hubs and headset bearings adjusted
  • Bottom bracket bearing adjust

Gold Service - £119.99

  • Silver service +
  • Hubs, headset and bottom bracket stripped, cleaned and re-greased or replaced
  • Brakes overhauled (hydraulic bled +£30)
  • All cables cleaned and lubricated or replaced
  • Internal cables cleaned, lubricated or replaced +£40

Li-ion Service - £189.99

  • Ebike service, Gold service +
  • Cables cleaned, lubricated or replaced
  • Brakes overhauled 
  • E-bike diagnostic check
  • E-bike terminals check and clean

Platinum Service - £259.99

  • Li-ion/Gold Service +
  • Frame bearings replaced as required or lowers/air can service (only if frame bearings are not required.)
  • Aircan and lowers service +£69.99 if frame bearings are required
  • Dropper post cleaned and lubricated.
  • Tubeless tyres replaced or topped up

Nevis Service Plan

Nevis Cycles is offering a limited number of Nevis Service Plans. Ideal for those wishing to keep their stead in prime running order or ideal as a gift for the bike breaker in your life!

Plans are extremely limited and sold on a first come first served basis. Exclusions and terms apply please see below.

How it works.

These plans are valid for one year on one specified bike only (Maximum of 2 bikes per customer).

You pay upfront for a major service at a cost of £249.99.

Select the bike you wish the plan to cover, this can be any bike but the plan is not transferable and is exclusive to you and the selected bike. (Exclusions apply including E-bikes we don't have the diagnostics to support.)

Drop the bike into the workshop for a free assessment and to check it qualifies.

Pay for your service plan.

Your full contact details will be taken and beside your account name and selected bike will appear the words NEVIS SERVICE 23/24

This covers the labour of one major service in the 12 month period from November 30th 2023 until November 30th 2024

3 Interim services or fixes to the labour value of £80 per visit so £240 additional Labour in total.

10% discount on all parts and accessories.

A variety of exclusive discounts and offers throughout the year for Nevis Service customers only.

Priority servicing so jump the queue (where parts availability allows).

Free Nevis Cycles Buff!

The Nevis Service Plan will only cover workshop service labour only, this is not valid for send away fork, shock or motor services or any labour incurred by any third parties we may use in the fixing of your bike.

The Nevis Service Plan is non refundable, no refund or cash alternative available if the plan is not used within the time frame. Major service and interim services must be taken within the time period of 30th November 2023 until 30th November 2024 inclusive. No transfers of unused parts of plans available and no alternative services or goods are offered by way of compensation of any part or whole parts of plans not used. We reserve the right to cancel or amend the plan at any time, if this is done customers will only receive the amount paid for the plan by way of a refund and this will only be done should we cancel the plan.

Staff will be required to take full name, address, phone number and email for customers to be eligible.

Staff will input NEVIS SERVICE 23/24 Next to Customer Name and selected bike in the workshop bike description drop down menu.

Customers can then drop their bike in for interim services or major service at any time convenient to them during our opening hours and within the specified time period of validity of the plan November 30th 2023 until November 30th 2024.

Exclusions include but are not limited to; any pedal vehicle with more than 2 wheels, any ebike from a brand not supported by us, any chipped or illegally modified ebike, any bike deemed unsafe to ride by the design or quality of the components. Any bike with damage that is not fixable by us and makes the bike dangerous to ride. Any pedal cycle with a throttle. All plans are issued at our discretion; we reserve the right to refuse the sale of this product to any individual without justification.

Limited numbers of this product are available.

Maximum 2 care plans per customer.

Customers must be 18 years or older to purchase.

Care plans are bike specific and cannot be transferred to another bike and plans cannot be transferred between customers if ownership of bike changes.

In store purchase only subject to initial inspection of the bike. This plan can be sold as a gift but is only validated and proceeds after the bike has been selected. A voucher will be issued in this case and will only be valid for one bike and one customer.

Voucher will only be valid for the duration of the plan and is time limited as per the terms and conditions above. Unused vouchers may be refunded or used as store credit to the value of the amount paid for the voucher only.

Labour / hour
£59.99
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Tyre or tube fitting
£9.99
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Brake bleed per brake
£29.99
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Brake service per brake
£39.99
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Fit new pads per brake
£24.99
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Brake / gear cable replaced
£29.99
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Gears adjusted
£24.99
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Chain replaced
£24.99
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Bottom bracket, chainset or cassette replaced
£29.99
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Hub service
Front £29.99 Rear £34.99
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Headset serviced or replaced
£44.99
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Wheel trued / spoke replaced
£29.99
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Wheel build
£49.99
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Forks replaced
£49.99
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Fork or shock service
From £149.99
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Rear suspension pivots replaced
£84.99
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Coffee/Tea
Free just pop in and ask!
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Workshop Terms and Conditions

Invoices to be paid within 30 days unless otherwise agreed. By leaving your item for repair you agree to our standard terms and conditions. We will work towards any quote given and by leaving your bike you agree for us to carry out any work up to and in some instances above the amount estimated, we will endeavour to contact you regarding your repair if the cost is in excess of the amount quoted but reserve the right to complete a repair over the amount quoted up to 30% over the price quoted if we receive no correspondence from you within 48 hours of re-quoting or where a deadline/agreed completion date may be affected. Quotes given are to an agreed value and are an estimate, the exact nature and items of the repair may be modified and are subject to change. By leaving your item for repair you agree to collect such item within 4 weeks of completion of the repair. Bikes may be left for longer if notification is given and agreed. Bikes left for over 4 weeks incur a £5 a week storage charge unless otherwise notified and after 24 weeks (and 3 attempts from us to get in touch with you) we reserve the right to remove parts or dispose of the bike in any way to recover any or all costs incurred from the unpaid repair if we receive no reciprocal correspondence.