If you do not wish to proceed with your order, you may withdraw your order at any time and for any reason prior to our despatch of the goods. Upon receiving your request we will promptly refund any payments taken in full within 14 days.
You have the right to cancel your order at any time and for any reason within the cancellation period. The cancellation period is 14 days, starting the day after the day you take possession of your entire order. You must not delay the return of the goods and should send them back within 14 days of informing us of your decision to cancel at your own expense. We will refund the cost of your goods and the delivery cost of the goods to you, we will not refund your return delivery. We suggest any return delivery must insure the goods to the value that was paid, failure to do so may result in delays or rejection of any refund should goods be damaged by your return method. Any refund will be within 14 days of us receiving your returned goods or receiving proof of their return.
We cannot accept cancellations where you:
We cannot accept cancellations for the supply of:
You can exercise your right to cancel your order by using our cancellation form or by contacting us using the details above. You must send your request before the end of the cancellation period, however we may receive your request outside of the cancellation period.
The date and time of your request will be captured when you submit the form.
To:
Nevis Cycles
4 Lochy Crescent
Inverlochy
FORT WILLIAM
PH33 6NG
Email: info@neviscycles.com
